FAQ
Frequently asked questions.
Everything you need to know — and a few things you didn't think to ask.
Products
Are your candles made with soy wax?
Yes — 100% premium soy wax, cotton wicks, phthalate-free fragrance oils.
How long do the candles burn?
Our 9oz candles offer 50+ hours of clean burn when properly cared for.
Are products vegan?
All wax, fragrances and wicks are vegan-friendly.
Shipping
Where do you ship?
We ship across the United States from Maryland.
How long does it take?
Orders ship within 2 business days. Delivery is typically 3–6 days.
Is shipping free?
Free standard shipping on orders $60+. A free wick trimmer is also included.
Returns
What's your return policy?
30-day returns on unused items. Reach out and we'll make it right.
What if my candle arrives damaged?
Email us within 7 days with a photo and we'll replace it immediately.
General Support
Do you offer corporate gifting?
Yes — see our Gift Experience page or contact us for custom bundles.
Can I become a wholesale partner?
We work with select boutiques, churches and wellness spaces. Email Hope to apply.